Privacy Policy

Your Privacy Matters

At RigelX, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.

Last updated: January 31, 2026

Information We Collect

We collect information that you provide directly to us, including name, email address, phone number, and any other information you choose to provide when you contact us or use our services.

We automatically collect certain information about your device when you use our website, including IP address, browser type, operating system, and usage data through cookies and similar technologies.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, to communicate with you about our services, and to respond to your inquiries.

We may also use your information to send you marketing communications, but only if you have given us permission to do so. You can opt out at any time.

Your information helps us understand how our services are used and allows us to develop new features and improve user experience.

Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

We use industry-standard encryption protocols to secure data transmission and storage. However, no method of transmission over the internet is 100% secure.

We regularly review our security practices and update them as necessary to ensure the ongoing protection of your data.

Cookies & Tracking

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that are stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until deleted) to provide you with a better experience.

Your Rights

You have the right to access, update, or delete your personal information at any time. You can do this by contacting us directly.

You have the right to object to processing of your personal data, to request restriction of processing, and to request portability of your data.

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR).

You have the right to withdraw consent at any time where we relied on your consent to process your personal information.

Third-Party Services

We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, or assist us in analyzing how our service is used.

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We use analytics services to help us understand how our website is used. These services may collect information about your use of our website and other websites.

Instagram Integration Privacy Policy

Specific to Instagram Business & Creator Account Connections

1. Introduction

This section explains how RigelX Infotech ("we", "us", or "our") collects, uses, stores, and protects information obtained through our application when connecting an Instagram Business or Creator account. We are committed to protecting user privacy and handling data in accordance with Meta Platform Policies and applicable data protection laws.

2. Information We Collect

When a user authorizes their Instagram Business or Creator account through our App, we may collect the following information only as permitted by the user and Meta:

  • Instagram account ID
  • Public profile information (username, profile picture)
  • Media content (posts, reels, captions, media URLs, timestamps, permalinks)
  • Authorization tokens required to access the data

We do not collect:

  • Instagram passwords
  • Private messages (DMs)
  • Contact lists
  • Personal information of Instagram followers
  • Any data beyond what is required to display the Instagram feed

3. How We Use the Information

The collected data is used solely for the following purposes:

  • Displaying the authorized Instagram media feed on the associated website
  • Maintaining and improving the reliability of the feed display
  • Caching content to improve website performance
  • Troubleshooting and monitoring integration health

We do not sell, rent, or share Instagram data with third parties for marketing or advertising purposes.

4. Data Storage and Security

  • Access tokens and Instagram data are stored securely on our servers
  • Tokens are never exposed in client-side (browser) code
  • Access is restricted to authorized systems only
  • Reasonable technical and organizational safeguards are used to protect data

5. Data Sharing

We only share Instagram data in the following limited cases:

  • To display the content on the authorized website
  • If required by law or legal process

We do not share Instagram data with external third parties unrelated to the service.

6. Data Retention

We retain Instagram data only for as long as necessary to:

  • Provide the feed functionality
  • Comply with legal, operational, or contractual requirements

Cached media data may be periodically refreshed or deleted automatically.

7. User Control and Revocation

Users can:

  • Revoke access at any time via their Instagram or Meta account settings
  • Disconnect their Instagram account from our App through the website admin interface

Upon revocation:

  • Access tokens are invalidated
  • Stored Instagram data is deleted or no longer refreshed

8. Children's Information

Our App is not intended for use by children under the age of 13, and we do not knowingly collect data from children.

Contact Information

If you have any questions about this Instagram Integration Privacy Policy or data handling practices, please contact:

RigelX Infotech

Email: hello@rigelx.io

Website: https://rigelx.io

Questions About Your Privacy?

If you have any questions or concerns about our privacy policy or how we handle your data, please don't hesitate to reach out to us.

Contact Us

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.